Rein N' Solutions — Be found. Call back first.

Rein OS

The system that runs the callback.

Rein OS is what I install: a site that gets you found, Mission Control to run every lead and every handoff, and agents that keep it moving around the clock. My own team runs on it every day. Click through it yourself.

Module 1Your site + Google listing

A fast one-page site on your own domain and a listing set up right. Live in 48 hours. The site, domain and listing are yours.

Module 2Mission Control

Every inquiry in one queue with an owner and a timer. Every bed, or every crew, on one screen. A morning brief at 7:40.

Module 3The agents

The free audit, the instant receipt, one-tap claim and the morning patrol work while you sleep. They draft the follow-ups; you approve what goes out.

Live demo · recoveryHarbor Light Recovery

Inquiries with owners and timers, houses and beds, referral sources, the morning brief.

Open the recovery demo → Live demo · home servicesRidgeline Home Co.

Leads and quotes, crews, reviews, and how easy it is to bring your own customer list in.

Open the home-services demo →

Both demos are made-up companies with made-up data, so click anything. Mission Control is licensed software; your data stays yours, and you can export all of it any time.

Book a walkthrough See pricing

Find your leak

Where we find the leaks.

Money moves through the same seven stops in every business. Most leak at two or three. Ask yourself:

01Found

When someone taps Website on your Google listing, where do they land?When a family searches for help at 11 p.m., do they find you, or a directory?

We build: a real site on your own domain, and a listing that points to it.We build: a site and a listing that put your program in front of them, with a number that rings.

02Captured

A quote request comes in at 9 p.m. Where does it go?Your website, your phone, a referral. Do they all land in the same place?

We build: one place with a clock on it, and a text to your phone.We build: one queue. Every inquiry, every door, with an owner.

03Answered

How long did your last customer wait to hear back?Who owns last night's call by 8 a.m.?

We build: a receipt in seconds, a callback the same day.We build: a morning brief that names the person and the call.

04Scheduled

Can you see next week's open slots without calling anyone?How many beds are open right now, without checking?

We build: crews and slots on one screen.We build: every house, every bed, on one screen.

05Delivered

Who notices when a job didn't get its follow-up?When a follow-up gets missed, who finds out?

We build: the system does, and nudges you.We build: past your callback rule, someone gets pinged by name.

06Paid & thanked

Did your last happy customer get asked for a review?Does every payment get a receipt the same day?

We build: the thank-you and the review ask go out on their own.We build: receipts stamped and sent the moment money lands.

07Counted

Which source sent your last three jobs?Which referral source sent your last three admissions?

We build: every lead tagged with where it came from.We build: courts, case managers, employers: see which ones actually send people.

Find your leak.

Most owners spot it in one look at their Google listing.

Run the free auditSee Mission Control

You're thinking it

So let's ask it.

Afraid of AI?

Good. You should be careful with it. Here's all it does here: the second someone fills out your form, they get a receipt with your name on it. You get a short plan for the callback. Anything that sits too long gets flagged. It never talks to your customers as you without your OK, never writes a fake review, never touches your money. You're still the one who calls back. It just makes sure you never forget to.

Think you're already good?

Maybe you are. Check in sixty seconds: search your business name the way a customer would. Are your stars there? Your reviews? Does the Website button go to a real site? Is the pin on your shop, or in a field? If all four are right, I'll tell you so, and you keep your money.

Check mine now

Think it's not costing you anything?

That's the trick: the job you didn't get never calls to tell you. No angry customer, no bad review, just a phone that didn't ring. That's why it feels like nothing. Put your own numbers in: how many inquiries a month, your average job, how many never got a call back. The math is yours, not mine.That's the trick: the family who called another program never calls back to tell you. No complaint, no bad review, just an empty bed nobody can explain. Ask yourself how many inquiries came in last week, and how many got a call back the same day. If you can't answer, that's the leak.

Run my numbersSee Mission Control

Why do Google, AI and social media even matter?

Because that's where people look before they ever call. A buddy gives them your name, and they Google you. More and more of them ask an AI assistant "who's a good handyman in Layton?", and it answers from what it can find: your Google listing, your reviews, your website. Social is where they check that you're real and still working. If you're not there, they don't know you exist. They call whoever is.

This isn't a hunch

It's been measured. Here are the receipts.

Big companies pay whole teams to answer in minutes and keep their Google listings perfect, because the numbers below tell them to. You get the same system for less than one lost job.

7×

Answer a web lead within an hour and you're nearly 7 times as likely to reach the decision-maker as a business that waits longer. In the same study, 23% of companies never answered at all.

Harvard Business Review, "The Short Life of Online Sales Leads," 2011 · 2,241 U.S. companies

76%

of people who search their phone for something nearby visit a business within a day. 28% of those searches end in a purchase. If you're not on the map, that visit goes to someone else.

Think with Google

2.7×

Customers are 2.7 times more likely to see you as reputable, and 70% more likely to visit, when your Google Business Profile is complete.

Google Business Profile Help

25%

Gartner predicted traditional search would drop 25% by 2026 as people ask AI assistants instead. Those assistants answer from the same listings, reviews and sites. If yours are thin, you aren't in the answer.

Gartner, February 2024

What it costs to fix$300once, for your site and Google listing · $149/mo to answer every lead in minutes

vs.

What it costs to skipOne jobfor every lead that never hears back. If your average job is over $300, one missed call costs more than the fix.

Get on, or get passed.Your customers already moved to Google and AI. The only question is whether you're there when they look.

Put me on the map Run my numbers

Three questions

Worth it? Available? Why me?

1What's it worth?

One missed job is worth your average ticket. And a miss never announces itself: nobody calls to say they went with someone else.One empty bed costs your nightly rate, every night it sits. Your rate times the empty nights: that's the number nobody writes down.

Run my numbersSee Mission Control

2What's available?

Six modules. Presence is $300, once. Leads $149/mo, Reputation $99/mo, Social and Operations $299/mo each, or all four for $599/mo. Lead generation programs run $1,500 to $4,000 a month.Mission Control: one queue, every bed, a morning brief. Launch $2,500 setup + $1,500/mo, Command $4,000/mo, Sovereign $6,000/mo, setup included on those two. Recovery-program prices.

See what's included

3Why me?

Fifteen years making phones ring for home improvement companies, face to face. Now I build the systems that keep the leads from sitting, and I can show you two programs running on them.

See the case studies

Find yours

Same fix. Your size.

Pick the one that sounds like you.

Local trades

Handymen, painters, cleaners, landscapers

The problem: A buddy gives them your name. They Google you. Nothing. They call the guy with a site.
The fix: A phone-ready site, your Google listing claimed, a quote form that texts you a photo of the job. Live in 48 hours.

$300Once · $50/mo optional

Get my site

Recovery programs

Sober living & treatment

The problem: Four houses, three phone numbers, one shared inbox. Nobody can say who called yesterday.
The fix: Mission Control: every inquiry in one queue with an owner and a timer, every bed on one screen.

From $2,500Setup + $1,500/mo

See Mission Control

Home improvement

Windows, baths, roofs, siding, solar

The problem: You know what a lead costs. Do you know what a run appointment costs?
The fix: A marketing department, rented: canvass and events, same-day lead cards, confirmations, referrals, weekly numbers.

$1,500–$4,000a month · priced by crews and events

Run my lead math

Nonprofits

Donors, sponsors, in-kind

The problem: The receipt shows up three weeks late, or never. The second gift never comes.
The fix: Donation tiers, tax receipts the moment the gift lands, in-kind receipts from a phone, sponsor shout-outs.

$1,500build · then $149/mo

Tell me what's missing

Operations as a Service

Software is a tool. Operations is somebody using it.

Here's a normal week once it's in.

Monday · 7:40 a.m.The brief lands

Everything from the weekend, who owns it, what opened, what needs a call today. Two-minute read.

Tuesday · 11:02 a.m.A form comes in

It lands in a queue with a clock. The right person gets pinged by name. The sender gets a receipt in seconds.

Thursday · 3:15 p.m.Something didn't move

Monday's lead never got called. The system noticed. The owner got nudged. Nobody had to remember.

Any night · 9 p.m.Someone Googles you

Right pin, real site, a phone that rings, a form that works. It goes right while you're asleep.

I want this now

Mission Control · for recovery programs

Air traffic control for a program.

Planes don't crash because pilots are bad. They crash when nobody knows where the plane is. Mission Control is the shared picture.

One queue

Website, phone, referral, walk-in. Every inquiry with an owner and a timer.

Houses & beds

Who's in, what's open, what opens Friday. Rent due, move-outs. One screen.

Follow-ups that chase themselves

Past your callback rule, someone gets pinged. Stale 48 hours, it gets chased.

Where people come from

Courts, case managers, employers, the site. See which ones actually send people.

The morning brief

What sat overnight, who owns it, what's urgent. In the director's inbox at 7:40.

Your data, always

Staff trained live and on video. Export every inquiry, bed and report any time with one button. Part ways, and your data goes with you.

Not an EHR. Your clinical system documents care. Mission Control answers who needs what, who owns it, and what's late.

Book a walkthrough Try the live demo See the tiers

Behind the curtain

Four agents. Working while you sleep.

This site isn't a brochure. It runs the same machine I install for clients. Try the first one at the top of the page.

01The Auditor

Type a business name and it pulls what Google shows: stars, reviews, website or not, where the pin sits. You see your gap. I get a heads-up to call.

02The Handler

Every inquiry gets a timestamped receipt in seconds and lands with a written callback plan: what they need, the first question to ask, the offer that fits.

03Claim

One tap and the lead has an owner. No owner, no peace.

04Patrol

7:40 every morning: what came in, what's still sitting, who ran the audit. Every hour after that, anything unclaimed for two hours gets flagged by name.

Show me what an agent does for my business →

Under-promise. Over-deliver.

Here's exactly what you get, what you don't, and what I'll never touch. In writing.

I promise

You're live in 48 hours
Every message reaches you, with a receipt to them
It works on a phone
You own the domain, the files, and every lead
A same-day callback from me. Text and it jumps the line

I never promise

#1 on Google. Nobody can. Anyone who says so is lying
A number of leads
A dollar amount
Results I didn't measure. Every number here has a source

I never collect

Anything but a name and a way to call back
On recovery sites: substances, last use, anything clinical. The server refuses it
Auto-replies never repeat what someone wrote
Nothing sold. Nothing shared. Privacy page →

What's out there

You've got options. Here's where they leave you.

Most choices hand you a tool and a to-do list. Rein does the work, so you stay off the computer and on the job you're good at.

Do-it-yourself website builders

You build it, you fix it, and you pay every month. Every hour on the site is an hour off the job.

Rein: I build it. You approve it from your phone. About ten minutes of your time, total.

Big marketing agencies

Monthly retainers, contracts, and often the agency holds the accounts. Leave, and you start over.

Rein: $300 once for the site and listing. No contract. The domain, the site and the listing are yours.

Freelance gig sites

A site gets handed over, then nobody answers the leads it brings in.

Rein: Every inquiry gets a timestamped receipt in seconds and an owner, so nothing sits.

All-in-one marketing software

Powerful, but someone has to learn it, set it up and run it every day. Usually that's you.

Rein: Rein OS runs for you: a morning brief, follow-ups that chase themselves, posts drafted for your OK.

Out-of-state call centers

Someone who's never seen your town answers your phone from a script.

Rein: Local, in Sunset. Fifteen years knocking doors and running crews in home improvement.

See where you stand: free audit Click through Rein OS

Already a client? Pay an invoice →

Pricing

Pick the size of the problem.

Three ways to run Mission Control in a recovery program, priced against what a bed is worth.

Mission Control isn't one thing. It's modules. Start with the one that's leaking and add the next when the first pays for itself. Or take the four that run the business (Leads, Reputation, Social and Operations) as the Business bundle: $599 a month instead of $846.

Presence Control

Be found.

A phone-ready site on your own domain and your Google listing set up right: categories, hours, service area, photos, and the details Google and AI assistants read. Live in 48 hours. You own it.

$300once · $50/mo to keep it fresh (optional)

Start with $300

Lead Control

Let nothing sit.

Every form, call and text lands in one place with a clock on it. The customer gets a receipt in seconds, you get a callback plan, and anything unclaimed for two hours gets chased.

$149a month

Add Lead Control

Reputation Control

Get the review.

After every finished job, a review ask is written for you to send in one tap, plus a review link and QR for the truck. Replies to new reviews are drafted for you too.

$99a month

Add Reputation Control

Social Control

Show the work.

Your finished jobs turned into posts in your voice. You approve every one before it goes up. Consistent, real, and no stock photos.

$299a month · 8 posts, each approved by you

Add Social Control

Lead Generation Control

Fill the calendar.

Canvass crews, events, setters, lead cards, same-day confirmations and referrals: the program I've run for fifteen years, with weekly numbers you can check.

$1,500–$4,000a month · priced by crews and events

Add Lead Generation Control

Operations Control

Run it from one screen.

A morning brief, follow-ups that chase themselves, and every customer tracked from first call to finished job to referral.

$299a month

Add Operations Control

Launch

$2,500

Setup, then $1,500/mo · recovery programs

You run it. I build it, train your people, and keep it running.

Every inquiry in a queue, not an inbox
Brief, admissions queue, beds, follow-ups, sources
Training live and on video
Hosting, support, every upgrade included
90-day sit-down on the numbers

Ask about Launch

Command

$4,000

A month · setup included · recovery programs

Nobody on staff has a spare hour a day. I work the queue for you.

I go through the queue every weekday morning. Me, not a report
Late callbacks get an owner, pinged by name
Anything stuck 48 hours gets chased
Google listing and local search kept current
Monthly numbers reviewed with you

Ask about Command

Sovereign

$6,000

A month · setup included · recovery programs

I'm in the building on days we set. The next house opens easier than the last.

Everything in Command
On site on a set schedule
One routine across every house manager
Referral pipeline built with you: courts, case managers, employers

Ask about Sovereign

Not a program? Trades, home improvement, a shop, a practice: same spine, priced from what a lead is worth to you. Run the lead math and you'll see the math before the number.

What I never decide, at any tier: who gets admitted, who gets hired, any clinical call, or what gets said in your name. Your people do that. I make sure nothing sits.

Who's behind it

I've knocked on your door.

Gabriel Sutherland, founder. Fifteen years in sales, field marketing and team leadership, most of it in home improvement. I've built lead programs from the ground up, led the teams that worked them, and rebuilt my own company after COVID shut down face-to-face marketing overnight. Rein N' Solutions brings that experience together with modern systems, so your business gets found and every inquiry gets answered.

Early careerTelecom and mortgage sales
Named Rookie of the Year at Quicken Loans, on the strength of one skill: earning trust in the first conversation.
Home improvementFifteen years in the field
Trained under Tony Hoty. Top raw-lead producer at Bath Fitter, then doubled raw-lead volume across the West Michigan market. Set sales records two consecutive years at KBC, and grew sales 40% as interim manager at Renew.
FounderSGS, a face-to-face marketing company
Built and led my own field marketing company for six years.
The setbackCOVID stopped in-person marketing
After a move to Utah, door-to-door and event marketing halted overnight, and the business went with it. I rebuilt from the ground up, in Arizona and in Winston-Salem, North Carolina.
The rebuildSystems that scale what works
AI and well-built systems restored what the shutdown took: reach, speed, and follow-up on every lead without adding staff.
TodayRein N' Solutions
The same discipline, built into a system for your business. You get found, every inquiry is answered, and nothing falls through.

2×raw leads, Bath Fitter

35%of monthly sales from events, KBC

+40%sales as interim manager, Renew

Rookieof the Year, Quicken Loans

What that means for you: I've been the customer at the door and the salesperson knocking on it. I know where leads leak, and I can show you yours in sixty seconds.

Show me my leak →Call Gabriel · 801-597-1796

Rein Partners

Know someone who needs this? Get paid for the intro.

Business owners, people in the recovery community, connectors who meet owners every week: send me a business or a program that could use Rein OS. When they pay, you get paid, and you keep earning for a year.

When they payA thank-you payout

The day a business or program you referred pays its first bill.

Then, for a yearA share of every monthly bill

Whatever they buy: the update plan, the business modules, or Mission Control.

In plain wordsBusinesses, never people

We pay for introducing businesses and programs that buy from us. Never for referring a person into treatment, housing or care.

See the payouts and join Or just tell me who to call

Questions

Every reason not to, answered.

I get all my work from referrals.

Good. That's exactly who's Googling you. The person your last customer just told about you is typing your name in right now, and finding nothing.

I tried Facebook and it did nothing.

Nobody searches Facebook for a painter at 9 p.m. They search Google. That wasn't you failing. That was the wrong tool.

I don't want to deal with a website.

You won't. You never log in. If you want something changed, text me.

I'm slammed. I don't need more calls.

Slammed in November. What about February? And when you're busy, it lets you pick the jobs instead of taking whatever calls.

Can you get me to #1 on Google?

No, and I won't say I can. I make sure Google knows you exist, in the right spot, with the right number and a site to send people to. Your reviews and your callback speed do the rest.

What if I want to leave?

You get an Owner's Sheet with everything: domain in your name, files, logins, every lead. Hand it to the next person. No hostage situation.

Start here

Let's get you found.

Two minutes. I read every one myself and call back the same business day.

Same-day callback

Company

What are you looking for? (pick as many as you want)

Get found on Google$300 site + your Google listing claimed. Live in 48 hours.

Stop missing calls & messagesInstant receipts, an owner on every lead, nothing sitting.

More leads & appointmentsCanvass, events, setters, referral and review programs, weekly numbers.

Run my recovery programMission Control: one queue, every bed, follow-ups that chase themselves.

Donations & sponsorsGiving tiers, instant receipts, sponsor spotlights, gala pages.

Build me something customA brand, a site, a system nobody sells off the shelf.

Not sure. Look at me and tell me.I'll check your Google listing and site and call you with what I see.

Your name

Business name

Phone

Your website or Google listing (if you have one) What do you want more of? (optional) Add a photo (optional: your logo, your best job, or a screenshot of your Google listing)

Or call or text 801-597-1796 · hello@reinnsolutions.xyz

Be found.
Call back first.

What does Google show for you?

The system that runs the callback.

Which one are you?

Where we find the leaks.

So let's ask it.

It's been measured. Here are the receipts.

Worth it? Available? Why me?

Same fix. Your size.

Handymen, painters, cleaners, landscapers

Sober living & treatment

Windows, baths, roofs, siding, solar

Donors, sponsors, in-kind

What's a slow callback costing you?

The callback math

The lead-math audit

Software is a tool. Operations is somebody using it.

Air traffic control for a program.

Four agents. Working while you sleep.

Look what we built.

More from the workshop.

Time my callback.

Under-promise. Over-deliver.

I promise

I never promise

I never collect

You've got options. Here's where they leave you.

Pick the size of the problem.

I've knocked on your door.

Know someone who needs this? Get paid for the intro.

Every reason not to, answered.

Let's get you found.

The system that runs the callback.

Which one are you?

Where we find the leaks.

So let's ask it.

It's been measured. Here are the receipts.

Worth it? Available? Why me?

Same fix. Your size.

Handymen, painters, cleaners, landscapers

Sober living & treatment

Windows, baths, roofs, siding, solar

Donors, sponsors, in-kind

What's a slow callback costing you?

The callback math

The lead-math audit

Software is a tool. Operations is somebody using it.

Air traffic control for a program.

Four agents. Working while you sleep.

Look what we built.

More from the workshop.

Time my callback.

Under-promise. Over-deliver.

I promise

I never promise

I never collect

You've got options. Here's where they leave you.

Pick the size of the problem.

I've knocked on your door.

Know someone who needs this? Get paid for the intro.

Every reason not to, answered.

Let's get you found.

One fix a week. Two minutes to read.